Privacy Policy

1. Introduction
Welcome to Carbon Bloom Biochar ("Company," "we," "our," "us"). We are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, carbonbloom.co.uk ("Website").

By using our Website, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Website.

2. Information We Collect
We may collect and process the following types of personal data:

Personal Identification Information: Name, email address, phone number, and other contact details.
Technical Data: IP address, browser type, device information, and usage data.
Transactional Data: Billing details, payment information, and order history.
Marketing and Communications Data: Preferences for receiving marketing from us.

3. Why Do We Collect Your Information?
We use your personal data for the following purposes:

To provide and maintain our Website and services.
To process transactions and fulfil orders.
To improve user experience and Website functionality.
To send promotional materials, newsletters, and updates (with your consent).
To comply with legal obligations and enforce our terms.

4. Legal Basis for Processing (GDPR Compliance)
We process your personal data under the following legal bases:

Consent: When you provide explicit consent for marketing communications.
Contractual Obligation: When processing is necessary for fulfilling a contract.
Legal Compliance: When required by law.
Legitimate Interests: When processing is necessary for our business operations without infringing on your rights.

5. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your information with:

Service providers and partners who assist in website operation, payment processing, and marketing.
Legal authorities when required to comply with the law.

6. Data Security
We implement security measures to protect your personal data from unauthorised access, disclosure, or loss. However, no method of transmission over the internet is completely secure.

7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

8. Your GDPR Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:

Right to Access: Request copies of your personal data.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data.
Right to Restrict Processing: Request to limit the use of your data.
Right to Data Portability: Request transfer of your data to another service.
Right to Object: Object to processing based on legitimate interests.
Right to Withdraw Consent: Withdraw consent for marketing communications.

To exercise these rights, contact us at [insert contact email].

9. Cookies and Tracking Technologies
Our Website may use cookies to improve user experience. You can manage cookie settings through your browser.

10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our Website.

12. Contact Us
For any questions about this Privacy Policy, please contact us at:

Carbon Bloom Biochar
Email: info@carbonbloom.co.uk